Why Choose ePromos Promotional Products: Personalized Customer Service

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To create a successful campaign using promotional products, your company needs more than a generic, one-size-fits all solution. At ePromos we strive to deliver personalized customer service based on an understanding of the bigger picture: who you are, who your target audience is, and the objectives you want to accomplish. When you work with our expert Promotions Specialists, you’ll always get the kind of personal attention that’s absolutely necessary to a successful promotional project!

Think about it – not many businesses achieve their goals by simply slapping a logo on a promotional item and calling it a day. Your account rep at ePromos knows this, and will work with you to achieve a deeper understanding of your objective. Using this information, your rep delivers custom-tailored promotional product advice including item suggestions, customization ideas, creative tips, and timely answers to your burning questions!

The bottom line? When you choose ePromos, you can rest assured that quality service is always just a phone call or an e-mail away. We want you to feel confident that you are working with someone who cares about your project and knows what they are talking about when it comes to promotional products. Whether you’re a first time buyer or a seasoned promo product vet, your reps are always ready and willing to offer their assistance when you need it.

One of our core values at ePromos is to always “Make It Happen.” You may have had experiences with other promotional products companies in the past where it felt like your rep simply couldn’t be bothered with your project. “Making it happen” embraces the polar opposite of that attitude! With ePromos, you can count on your account rep to avoid and weed out indirect, passive behavior, and always rise to the challenge of saying “yes” when others say “no.” By taking individual ownership of challenges, our Promotions Specialists work to earn your trust and confidence.

If you’ve ever worked with a promotional products company and felt frustrated by the lack of attention being paid to the finer points of your project, we think we’re a perfect fit for you! When you combine our ongoing commitment to delivering a “wow” experience with the accumulated promo-know how of 12 years of industry experience, it’s easy to see why 20,000+ customers have expressed their satisfaction with our customer service.

We hope you’re ready to work with us and see first-hand what makes ePromos different!

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