Tag: marketing

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12 Expert Strategies to Market Your Local Business


With the rise of e-commerce and the increased influence of global brands, many local businesses find it challenging to connect with customers even in their own backyard. However, this doesn’t have to be the case. Data from Google shows that over 4 out of 5 consumers regularly search online for local services or products, while many customers are happy to pay higher prices to support small business. 

It may be tough to compete with international advertising campaigns, but there are still plenty of marketing strategies that organizations tend to overlook. ePromos reached out to expert marketers and small biz owners alike to get their thoughts and efficient tips that will help level the playing field when it comes to advertising a local business.

1. Yelp Marketing

Rodney YoLocal marketing is pretty much our entire marketing strategy since we cater only to Californians, so we heavily rely on ranking higher for local users. One strategy that has worked well for us is Yelp advertising. The key to succeeding on Yelp is having a complete profile, actively responding to reviews and doing your best to make sure customers are giving you five stars. Once you have that, you’ll start to rank higher organically, and you can pay for Yelp ads in your area. It’s hard to tell the difference between a Yelp ad and a listing which can work to your advantage.

Rodney Yo, Owner – Best Online Traffic School

2. Create a Solid Digital Foundation

Martin Watts

 

Whether you own a physical ‘brick and mortar’ store or are 100% online, there is no point spending precious marketing dollars driving potential customers to a website and digital presence that won’t convert them to a sale.

So, what makes a solid foundation for a local business? Here are my 5 steps.

1. A great website that loads quickly, has a valid SSL certificate and is optimized for mobile. Hire a professional or build your own via some of the major online website builders that take the hassle out of hosting for you.
2. Reviews, reviews and more reviews. To boost your business listing in local searches it’s about quantity. Encourage past and present clients to review your Google My Business listing.
3. A Facebook page that is set up as a ‘local business’. This allows people to tag your business page in the many local Facebook Groups when people are asking for recommendations on a daily basis.
4. Google Search Console & Analytics. Register your site on Google search console and link it up to Google Analytics so that you can fix errors and optimize your website content.

If you do these things, you’ll be setting yourself up for local marketing success and will be way ahead of your competition.

Martin Watts, CEO – 8Cats Automotive

3. Find Local Keywords for SEO

Although SEO is often seen by local business owners as difficult or a waste of time, I’ve found it to be a valuable source of leads (both international and local).

For local businesses, I recommend using a local keyword tool like KWFinder to help you choose keywords that your site can potentially rank for. Then, build a few quality links to your site by listing your business on local directories and guest blogging for local and/or relevant websites. In my industry, it didn’t take a ton of backlinks or content to start seeing results.

Chloe BrittainDon’t focus too much on search volume metrics when your website is still relatively new: You can generate a small but steady stream of leads early on in your campaign if you focus on quality over quantity and target a handful of low-competition keywords, even if the search volume is quite low (even 10 searches per month or less).

Chloe Brittain, Owner – Opal Transcription Services

4. Use Instagram’s Local Features

Use Instagram to do a location-based search on your business. So many brick-and-mortars have been surprised to know that customers – without any prodding from the business – are sharing updates and tagging their location in them. Spencer X SmithBy searching for those tagging your location and simply thanking them, you can show both your customers and potential customers that you’re listening and engaging. For those who respond positively, offer them something to come back so they have more to share on social media.

Spencer X Smith, Founder – AmpliPhi

 

5. Get Involved

Storytelling is more important than ever, as are visuals if you’re using platforms like Instagram. My area of expertise is branding and publicity for authors, professionals and small businesses. I advise clients to find a local nonprofit that’s aligned with their business objectives – or something they’re passionate about – and to get involved. Learning how to fundraise for a nonprofit, and working with others, is a great way to meet people and get exposure for your business. Taking photos or videos at nonprofit events where you’re a participant is free shareable social media content.

Tina KoenigHere are a couple of examples: a moving company helped a local library foundation on the day of its signature event by moving hundreds of silent auction items and decorations to the event venue. Also, an author who wrote a memoir about growing up poor in Guyana organized an international mission trip to provide dental assistance to residents of the town where he grew up. He applied for grants to cover the cost of the trip and a local dental team donated their time and supplies.

Tina Koenig, Literary Consultant & Publicist – https://tinakoenig.com/

6. Invest in Your Reputation

When homeowners in your area are looking for a business nearby, they’re looking for signals that they can trust you. Testimonials from happy customers can go a long way in making people feel comfortable with your company. Online reviews mean a lot. Laura SimisLocal Services by Google (which are ads that now show above regular PPC listings for searches for local services) don’t link users to your website at all – they show your name, phone number, and your star rating on your Google Business page – so it’s important to make sure you’re passing the right message along to potential customers.

Laura Simis, Branding & Communications Manager – Coalmarch

 

7. Be Thorough with Google My Business

Local marketing is all about being found when a potential customer needs your product or services. To that end, it’s imperative that companies establish and verify their Google My Business listing. This listing is responsible for the business showing up on Google Maps as well as in the local pack of a Google search (the top three listings under the map at the top of the search results).

When filling out the information on GMB it’s important to be as thorough as possible. Companies need to make sure they select the right categories of business that are in. For instance, our company is in the in self-storage industry. Derek HinesSo, we choose not only “Self-Storage Facility”, but “Storage Facility”, “Moving Supply Store”, “Truck Rental Agency”, and “Packaging Supply Store.” We also put in a description of the business that is keyword optimized for the terms that people are searching for. Lastly, make sure that you verify the business with Google. When you request verification, Google will send the business a postcard with a code on it that must be entered on the GMB page. This signals to Google that the business is legitimate and operational.

Derek Hines, Internet Marketing Specialist – West Coast Self Storage

8. Join Local Organizations

Julia MonahanWhile a Google My Business listing is important, a new business really gets the most value in getting their name in front of the local audiences. Joining the local neighborhood organization will tap you into what the market is looking for and how you can get involved. Through the organization, you can run promotions, be part of their newsletter, get support hosting events, etc. This is really a win-win for everyone involved; more activity makes the community stronger and each activity gets your businesses name out there and raises awareness.

Julie Monahan, Director of Marketing – The Alternative Board

9. Explore Paid Advertising Options

The best way to market a local business is to do so online. With an estimated 46% of all searches having local intent, putting your business in front of users is essential to driving both traffic to your website and revenue for your business.

Audrey Strasenburgh

So how do you market a small business online? When asked this question, I always recommend paid advertising. Starting a paid advertising campaign can help give your website the added online visibility it needs if your organic search traffic is less than stellar. There are dozens of different paid advertising options you can choose from, including Google Ads, Facebook Ads, and even ads on local online directory websites such as Yelp. Paid advertising is a great option because your ad is placed in a strategic location – often above your competitors – on the page. Even if you don’t get clicks, your brand name is front and center and visible to those conducting a local search online.

Audrey Strasenburgh, SEO Strategist – LogoMix

10. Use Word-of-Mouth

I always advise my clientele to market their services exactly the way their huge competitors don’t – locally. They have a knowledge of their geographic prospect marketplace that corporate marketers don’t, so use this vital knowledge to connect with people as if they were actual people – as if the business and the individual prospect could meet face to face one day – because they probably will. Stay in touch with their prospects and give your customers the first opportunity to access special sales, pricing and offers that other prospects won’t get.Steve James

Get your customers to speak to your specific market place as an evangelist for you; these word-of-mouth recommendations are always the gold at the end of the marketing rainbow that you need. You don’t know who they know, but these second-level contacts will like you because their friends do.

Steve James, Freelance Marketing Consultant – SmallBizBigBiz

 

11. Create Seasonal Stories 

One thing that excites local media is to receive fresh story ideas for seasonal topics like summer vacation, back-to-school, spring break, etc. If a small retailer offers a product or service with a connection to a seasonal topic, then a pitch to local news outlets could net a high-profile placement. For instance, in the run-up to peak summer travel season, a local spa or salon that offers skin products could pitch its sun protection and hydration products to educate consumers about the need to keep skin protected from damaging ultraviolet rays with the most appropriate level of SPF.

Julia Angelen Joy, Account Director – Swyft

12. Local Advertising Affordably

Jeff MoriartyWe own a small brick and mortar jewelry store, as well as an online website. One area where we have excelled is through social media. We do Facebook and Instagram advertising for our local store and promote it through geotargeted ads. These ads normally have a special offer, along with pictures of our store and a button for directions. We only advertise 10 miles around our store, which helps with costs and it ensures us that we are going after the right potential customers. This has brought us in 100’s of more followers and dozens of new customers each month to our store. This is something we will continue to do, and we would recommend other small business owners to the same!

Jeff Moriarty, Marketing Manager – Moriarty’s Gem Art

We hope these 12 tips help offer guidance when promoting a local business. It’s important to take full advantage of modern digital marketing strategies, as well as not to forget to be active in the community where your business resides.

For organizations interested in using promotional products to grow their local brand, contact ePromos to speak to one of our brand professionals today.


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Expert Tips: 20 Small Business Marketing Ideas


With tight budgets and limited resources, growing a small business can be a challenge. At ePromos, we specialize in providing custom printed promotional products for small businesses that are perfect for giveaways at trade shows, conventions and community events.

However, we wanted to hear from the experts, so we have assembled 20 of our favorite small business marketing ideas from professionals in the industry. Here are some tips with proven success for expanding the reach of your brand both digitally and locally.

 

1. Team Up with Businesses in Your Community

One thing I recommend for a new business is to get out there and do some cross-promotions with other small businesses in your area. This can be sponsoring a charity event, a concert, or a community festival. This is a great way for other people in the community to see your brand and get to know what your business is all about.

Matt Ruley, Owner, WFHOffice

 

2. Get the Most Out of Your Social Media Pages

Many people think of social media for socializing, and search engines for searching.

Jason Lavis, Managing Director, Out of the Box InnovationsThe search boxes inside social media websites and apps get a considerable number of searches. For example, more people search on YouTube than both Yahoo and Bing. Your company’s community and business pages will get discovered by people searching for the products and services you offer. With limited space in the title, bio and about sections, focus on adding the buyer keywords that your customers are likely to be typing. Use fewer generic words like ‘professional’, ‘dynamic’ and ‘quality’. Use more keywords like ‘kids parties’, ‘best moisturizer’, gardening supplies’ or whatever you’re selling.

Jason Lavis, Managing Director, Out of the Box Innovations

 

3. Local Events with Branded Displays

Melissa Stern, Executive Director, Comprehensive Cranium CareAs a new online small business, we found it challenging to get in front of new customers. One of our most successful early efforts was participating in local street festivals. The opportunity to have one-to-one conversations with new and potential customers is invaluable, particularly if you have a unique product and a niche market as we do. It’s also worth investing in branded assets for these events, as the visibility and brand recognition provided by having a high-quality branded setup for these events is worth the initial cost. We continue to see value from the initial investment in our setup and can use it for years to come.

Melissa Stern, Executive Director, Comprehensive Cranium Care

 

4. Get Found in Local Search

One of the best (and free!) ways to promote your small business is through local SEO (Search Engine Optimization) – meaning, ranking in the “unpaid” search results that appear below the map of your local area.

Zack Reboletti, Owner & SEO Consultant, Web FocusedTo get started, create or verify your business with Google My Business, making sure to select the most relevant/specific business category and complete all available fields. Next, make sure the Title Tags on your main website pages contain 1 – 2 key phrases specific to each page, followed by your city (e.g. Dry-Cleaning Services – Chicago, IL). Lastly, get 3 – 5 relevant websites to link to your website. Quick wins often come from reaching out to organizations, associations, and any other local business entities you’re affiliated with.

Zack Reboletti, Owner & SEO Consultant, Web Focused

 

5. Don’t Overlook Direct Marketing

Jon Nastor, Creator & Host, Hack the EntrepreneurOne excellent offline strategy for small businesses is door-to-door flyers. They are simple, easy to test, and cost-effective, making it accessible for most. Direct marketing has produced billions of dollars in sales for companies – because it works. In recent years, its effectiveness has increased as more companies overlook this simple marketing method. To get the most bang for your buck, keep your ad focused on your product or service’s benefit to the customer, and test paper color, offer, and the neighborhood of distribution.

Jon Nastor, Creator & Host, Hack the Entrepreneur

 

6. Network at Coworking Spaces

Paul Davis, Owner, Paul Davis Solutions

A local coworking spot is always one of the first places I connect with other businesses. As a marketer, these B2B relationships are ideal for leads and referrals. Even a B2C business can still benefit from growing their local network.

Paul Davis, Owner, Paul Davis Solutions

 

7. Host Your Own Event

Rodger Roeser, CEO, The Eisen AgencyOne of the simplest and smartest use of limited resources is a combination networking/letter writing program. Find groups or organizations that most closely align with the types of clients or customers you are seeking and get involved. Attend the networking events, gather business cards and regularly send out direct letters to those folks to invite them to an event or some type of program you are hosting at your space – and make it something fun but related to what you do – for example, a tea, a business roundtable, a beer tasting or whatever. These direct and purposeful networking/follow up programs create a sense of trust with potential clients and not only build leads, but also build your credibility and your brand.

Rodger Roeser, CEO, The Eisen Agency

 

8. Leverage Pinterest for Your Brand

Even on a tight budget, a small business can take full advantage of social platforms, especially Pinterest.

Arya Bina, CEO, Kobe DigitalPinterest is second only to Facebook as the most popular social media platform when it comes to influencing buyers. This makes perfect sense as Pinterest users go on the platform to get inspired by items they want to buy. Once an account is set up and a business has chosen which products they wish to promote, the next step is to market their brand by creating a “board” and adding “pins”. An important step to remember is to include simple keywords, clear descriptions, and stunning images to optimize your marketing on Pinterest.

Arya Bina, CEO, Kobe Digital

 

9. Encourage Online Reviews

For a small or local business, being found online is critical to survive. Potential customers are looking for what other people are saying about your brand. That’s where online reviews come in. Not only do consumers actively seek out reviews, but because of this, Google rewards businesses with reviews with higher rankings in local search results.

Studies show that having more reviews means more leads and more sales. So how do you get online reviews? It’s not as hard as you think (and it’s cheap). All you must do is ask. The best time to do this is right after the sale. When thanking the customer for their business take the opportunity to also ask them to leave a review on Google or Yelp. You won’t get a review from everyone you ask, but over time, you will see an increase in the number of reviews.

Matt Stone, Founder, Review Ignite

 

10. Schedule Social Media Posts in Advance

A great way to marketing your small business with a limited budget is social media. You can reach thousands of people if you are using social media properly. One tool that is very helpful for social media tracking and posting is called Buffer. It is a free tool you can use to post social media posts in advance, as well as see how your posts are doing.

Samantha Walls, Inbound Marketing Manager, InTouch MarketingYou will want to spend anywhere from 30 minutes to an hour a day focusing on social media and deciding which social media posts are resonating with your followers and planning out your future social media posts. Make sure that when you are posting on social media you are not only talking about yourself and your company. You want to be a thought leader for your industry and post helpful articles, infographics and news to help your followers.

 

Samantha Walls, Inbound Marketing Manager, InTouch Marketing

 

11. Find Your Happy Customers

Deborah Sweeney, CEO, MyCorporationWord of mouth is one of the best forms of increasing your sales and it’s all free! You should already be identifying customers that have had good experiences with your business and trying to learn what made the experience so positive for them, but if you’re not, a quick customer satisfaction survey is convenient to institute and very beneficial for you. Out of these responses, find the people who really had the best experience (9 or 10 rankings on a 1-10 scale) and target them as your advocates. These people will be the most beneficial for you and are typically the most inclined to pass on good comments. Then, take your targets and encourage them to tell customers about your business.

Deborah Sweeney, CEO, MyCorporation

 

12. Try Bing for Budget-Friendly Ads

Craig De Borba, Digital Marketing Specialist, Onpoint Internet MarketingThe real challenge for a small business online is getting visitors to your website or offer on a small budget. This can be best achieved by utilizing the lower cost Bing PPC (Pay Per Click) ads and bidding on very specific phrases and exact match keywords. Paid ads are the fastest way to get visitors to a website and while most organizations are focusing on Google, small businesses take advantage of the much lower costs available to them on Bing to drive more traffic for less money.

Craig De Borba, Digital Marketing Specialist, Onpoint Internet Marketing

 

13. Partner with Relevant Businesses

Alicia Ward, Digital Marketing Strategist, FlaukLook for other businesses who target the same customers but aren’t a direct competitor and approach them for a partnership. By pooling resources such as social followings, email lists, offerings and budgets, you can create some great campaigns. Or, host events where both businesses can benefit and expose your company to a new audience. Just make sure to do your research and make sure your potential business partner is trustworthy!

Alicia Ward, Digital Marketing Strategist, Flauk

 

14. Establish Trust with Testimonials

James Feldstein, Owner, Audio DenIf your company doesn’t have an established brand, it can be challenging to get your name out there. It’s a good idea to include client testimonials or product reviews on your website. People trust the advice of your past customers. If your customers have good things to say, it’s usually a good sign. Testimonials, case studies, and reviews serve as powerful social proof that can help you attract new business and establish credibility.

James Feldstein, Owner, Audio Den

 

15. Optimize Your Blogging Strategy

One of the best ways to increase online visibility is blogging for search engine optimization (SEO). This strategy has worked well for my small business, plus I’ve seen it work well for clients that invested long term.

Erika Taylor Montgomery, CEO, Three Girls Media
Publish posts regularly: Search engines monitor websites for new content; the more you update, the more often they’ll come back and index your posts. Even publishing once a week, on the same day and at the same time, can greatly benefit your SEO.
Focus on longer articles: Many top performing posts on Google are 1,000 words or more.
Use keywords strategically: Sprinkle them throughout your post and make sure you include them in your headline, introduction, subheads, conclusion, image captions and meta description.
Publicize your posts: Share your content via social media and e-newsletters. If you have the budget for it, consider running social media ads around them.

Erika Taylor Montgomery, CEO, Three Girls Media

 

16. Share Your Quality Content on Reddit

Leverage Reddit, the bare-bones social network, for a powerful yet low-budget way to drive traffic to your small business website. Reddit has been known to jumpstart the careers of small business owners and entrepreneurs, but it must be used strategically.

Juuso Lyytikkä, Head of Growth, Funnel.ioThe social network is made up of a community of very tech-savvy readers who condemn all obvious marketing tactics. To win at Reddit, you must only share truly awesome content in small, hyper-focused subcategories (referred to as subreddits). Any attempts at overtly promotional sales tactics will likely result in negative comments and a possible ban. The key is to find your niche and dominate it with useful content that interests readers in that community.

Juuso Lyytikkä, Head of Growth, Funnel.io

 

17. Social Media Ads Are Effective and Affordable

Tracy Julien, VP of Marketing, GuidedChoiceAdvertising across the main social media platforms is a great tool you should be utilizing in your current marketing campaign. These ads are cheap and can get your business in front of the right set of eyes. The best part about social media ads is the outstanding metrics that you can use to track if your current campaign is successful or not. Also, being able to target specific people, locations, products, etc. is a great asset. Test out which platform you deem is best for your business and set a plan to execute!

Tracy Julien, VP of Marketing, GuidedChoice

 

18. Build a Referral Network

The key to building a successful referral network is to be super clear on who you work with and how you can help them. The people in your network need to be able to talk to someone and IMMEDIATELY think of you as the solution to their problem.

Shannon Howard, Senior Digital Marketing Strategist, Overit MediaI helped a local gym get clear that their market was injured athletes – often from CrossFit-type gyms. That opened the door to make strategic partnerships with local sports medicine practitioners, chiropractors, physical therapists, and athletic coaches in the area, all with a clear message: We help injured athletes recover faster in a safe, fun environment.

Shannon Howard, Senior Digital Marketing Strategist, Overit Media

 

19. Make Use of Relevant Facebook Groups

Gregory Golinski, Head of Digital Marketing, YourParkingSpaceJoin as many Facebook groups as possible, as long as they are related to your industry. Publish links to your blog posts on these groups, without spamming them. If the content brings added value to the community, it will bring traffic from Facebook group users to your website.

Gregory Golinski, Head of Digital Marketing, YourParkingSpace

 

20. Pre-Screen Customer Reviews

If the customer is king, then customer reviews are royal pronouncements from on high…usually either “off with your head!” or “I hereby knight thee!”

Chas Cooper, CEO, Rising Star ReviewsSmall business owners deserve credit for happy customers. They can get it by pre-screening customers, then asking for reviews. The idea is simple and timeless: First, ask a customer for honest feedback. Then, encourage happy customers to share their experience in a review on a major review site. For customers who aren’t quite happy enough yet, get more details about what improvements could make them (and customers like them) happy in the future. This way, you win no matter what the customer says when you pre-screen them. You either get public credit for a job well done, or you get valuable feedback to help you keep doing a better job in the future.

Chas Cooper, CEO, Rising Star Reviews

 


These 20 budget-friendly marketing strategies for small businesses can attract new customers, improve the credibility of your brand and help you make valuable partnerships in your industry. Regardless of which ideas you choose, keep in mind that one of the keys to a successful marketing campaign is evaluating the results and fine-tuning your approach.

For those interested in growing their brand with custom printing, check out our Top 100 promotional items or talk to one of our branding experts today.


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10 Winning Strategies for Promoting Your Grocery Store


Grocery stores are a staple in any town – a traditional operation that most folks rely on for food and household items, whether a quick midweek pick-up or mega haul for the whole family. But the times, they are a’changing.

Technology has wedged itself into nearly every corner of business, and grocery stores aren’t excluded. It is essential to have a strong marketing strategy in place to promote your store against mounting competition, both locally and online. There are big shifts happening in the market (hello, Amazon’s Whole Foods acquisition).

Below, we discuss 10 winning strategies to market your grocery store. These ideas can be applied to any store, whether you are part of a large chain, an independent, local market or a niche, small grocer. As many groceries have seen firsthand, the market competition is stiff, and it’s easy to lose numbers – quickly.

Before Choosing a Promotional Strategy

When devising a marketing strategy for your store, it’s important to define your KPIs:

  • What’s your current baseline?
  • What kind of growth are you looking to get out of your strategy – i.e. how do you define success?
  • What are your goals centered around—revenue? Transactions? Foot traffic? Brand awareness?

Devise a strategy. Make a planLaying out these foundational pieces before launching new promotions will allow you to track growth and assess what’s working and what isn’t. Successful marketing strategies take time and money: two items no business wants to waste.

So you need a plan – where to begin? First, ask yourself what are the best marketing channels to reach your potential consumer? These questions will vary depending on your location, size, and target audience. For instance, a rural grocery store will likely choose a different path or tactics than an urban one. After all, both are likely aiming for the same goals!

Your plan should include long- and short-term strategies. For instance, you may quickly pull folks in with an amazing sale or deal on some popular products, but once the frenzy is over, will they stay?

Maybe, if you can also work in a longer-term plan, like creating a budding loyalty program that entices shoppers.

Marketing Strategies & Promotional Ideas for Grocery Stores

With all that in mind, we give you our 10 favorite ideas for marketing strategies and promotions, which can address a number of short and long-term goals:

Strategy #1: Social Media Outreach

Your customers are online a lot. Are you? If you are, what message are you sending your customers? AKA, are you… boring? Straightforward? Online but not engaged? Check out these major fast food brands, for instance, who are making a splash on social media. They’re witty, funny, engaging with customers, and staying relevant.

Social media posts might not seem like a big deal, but these small, daily reminders of in-store offerings are a great way to influence customers. As a grocery store, social media is a simple, cost-effective way to advertise what’s going on in your store – special deals, holiday hours, events – or even highlight staff to make customers feel like a part of your shop’s community.

Strategy #2: Get Local

Plastic straws are being banned around the U.S. Farmers markets are popping up in cities and small towns alike. This push towards sustainable, eco-friendly living is making its way into more and more households every day. As a grocery store, you can join the movement by offering local foods in stores, from fruits and veggies, to eggs, meats and cheeses –anything really that fits in your “local” parameter.

Utilize social media to spotlight these local offerings. For instance, is it blueberry season and you’ve just brought out perfectly plump, juicy pints of ‘em? Let your customers know!

Laminated-grocery-toteStrategy #3: Branded, Reusable Shopping Bags

In line with the sustainable movement, offering branded, reusable shopping bags is a must. More folks are ditching paper and plastic bags in favor of these eco-friendly options. Not only does this help the environment, but it helps to get eyes on your business logo when shoppers use their tote in other places around town. Don’t forget – the more bags are used, the less money you spend on plastic or brown bags.

Keep your grocery bags at check-out lanes where customers can easily see and buy them. You may also consider adding an incentive for folks using them, like these stores are already doing.

Strategy #4: Offer Tastings

Are tastings samples? Essentially, yes. But we aren’t talking about the generic table set-up where a disinterested employee hawks cheese cubes between texting. Make these offerings feel more like an event. Create an attractive set-up. Make sure your employee is friendly, engaged, and put together (fresh uniform, no stains, ironed, etc.).

Host tastings them at the same times each week, or at the same time of the day, so that customers can plan their shopping trip around them. Have a fun theme and offer a greater variety of items than just one jar of salsa or type of cracker. Promote the events on your social media accounts to help get the word out, too. People love free stuff, even if it’s just a few bites of food – and will likely pick up the milk and cereal they just ran out of while they’re there to sample, too.

cooking demo with kidsStrategy #5: In-store Events

Tastings are a great way to introduce new products to customers, but how about revving up that spirit with an actual event? Maybe a cooking demo, “kiddie kitchen,” or a grouping of samples that coincide with an upcoming holiday or cultural event. Drawing folks into your store will mean you’ll not only improve foot traffic but capture unexpected/unintended sales from customers.

If you don’t have a lot of space in-store, try partnering with a local event space! You’ll get double the exposure in promotions and have the chance to align your business with another to help communicate your business’ vibe and values outside of the traditional storefront.

Strategy #6: Offer In-store Fruit and Beverages

Let’s face it, grocery shopping can feel like a chore. Don’t be offended – we’re all super busy these days!

Counter this by creating an atmosphere folks want to be in. Besides the obvious (clean, organized, with friendly and helpful employees), consider wowing your customers with a little treat. There’s already a bunch of stores doing the fruit thing, which, frankly, is pretty great for parents. And stores like Target and Whole Foods allow customers to buy their own meal or snack.

How about a small cup of tea or coffee for adults? The beverage will slow them down, allowing them more time to scan the aisles – which translates to buying more items.

Strategy #7: Offer Delivery

Sorry to bring this up again, but grocery shopping can be a nuisance many, especially in an age when people can buy groceries and everything else online. You and your staff must address the question: why not groceries? What will entice customers to continue to visit your store when they can find the same products on Amazon?

So many stores are already offering delivery as an option. Are you? If not, why? You can offer customers a great convenience – one they’ll gladly pay for, too. Whether you offer this service yourself or link up with a company like Instacart, your customers will appreciate having the option. Just make sure you promote it!

Strategy #8: Create a Loyalty Program

Loyalty programs are a fantastic way to earn repeat customers who will remain loyal to your store despite surrounding competition. You can forge relationships with these folks by offering an undeniably great loyalty program.

What will yours offer? The basic perks include exclusive, coupons, and even swag like that branded reusable grocery bag we mentioned. Maybe they save 10% on every purchase, receive a free food item each month or receive some other perk for referrals.

Everyone must buy groceries. Adding little bonuses for those who regularly shop at your store is a great way to bring folks in and keep them there.

Strategy #9: Build an Email List

Getting the chance to speak and engage with your customers outside of the store is a huge company win. This can be accomplished with social media, as mentioned above, but also on a more intimate scale using an email list.

It’s a great way to share social media-esque items in longer form (but not too long). You can email out recipes, cooking tips, highlight popular vendors you sell (including local farms!), list your weekly specials, and of course, offer coupons.

Email is a great way to replace the traditional weekly newspaper inserts, which most don’t receive anymore.

Strategy #10: Digitize Coupons

People still love deals, even if they’re no longer scouring newspaper inserts to clip coupons. Instead, digitize your coupons so they can be found and retrieved with a simple finger swipe on a smartphone. Having a few coupons to use just may make the difference between whether they pick up their groceries at your store or the one across town.

From joining healthy movements, like farm fresh food and reusable bags, to marrying your brick and mortar with technology via social media and email, the field is ripe for innovative strategies to promote your grocery store. We hope these marketing tips have got your wheels turning – and soon enough, customers flowing in the door!


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Top 20 Inspiring Marketing Quotes


Could you use a little marketing motivation to reinvigorate your mindset? We’ve rounded up 20 inspiring nuggets of wisdom from some of the brightest minds in marketing.

From Steve Jobs to Seth Godin, there’s some solid advice here for all marketers. So whether you’re stuck in a creativity rut or you’re about to launch a new campaign, let yourself be inspired today. Scroll through and share your favorite quote in your social media channels.

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